We know that buying online isn’t always easy and we want you be delighted with your purchase. We take great care when photographing our stock to ensure you have a good idea of its colour and texture and we will always tell you about any flaws and faults.
Much of what we sell is rustic in nature and will have flaws. Please bear this in mind before making your purchase.
If you wish to return an item please tell us immediately upon receipt. We will ask you to send the item back to us within seven days for a full refund. Please note, we do not pay for the cost of return postage in these circumstances.
If we are at fault please notify us immediately and again return the item within seven days. In these circumstances we will refund the cost of postage.
In either case please package the item very carefully preferably in its original packaging. Refunds will be issued on receipt of the returned goods provided they are in the same condition as when dispatched. We cannot give a refund where the item is returned to us damaged.
Our postal address is Kate Curtis Antiques, Old Manor House, 27 Church Lane, Hampton Poyle, Oxfordshire, OX5 2QF. Our telephone number is 07962 974400.
We love hearing from our customers. If you have any questions about an item or would like to see some more photographs before you buy please get in touch. Of course, you can always get in touch simply to ask for advice or a second opinion on an items suitability before you buy.